Partner questions
I'm a marketing agency or sustainability consultant. How do I work with Utilitarian?
You join us as a Certified Partner. After completing partner certification, you can sell Utilitarian directly to your client base and earn margin on Tier 2 and Tier 3 subscription revenue, or referral fees on qualified introductions to activated programmes. The platform's data layer is designed to feed into the ESG, CSRD, and consumer reporting work you are already doing for clients, so it sits inside your existing deliverable rather than next to it.
I'm a recycler. How do I work with Utilitarian?
Recyclers join us as Fulfilment Partners. There is a one-off account setup and a flat monthly platform fee. One fee, all your retail clients, all product types, unlimited stores. The platform replaces manual docket reading and weight allocation with structured data flowing from store to recycler, and lets you offer your retail clients the free Tier 1 programme carrying your own branding. That gives you a client-facing story alongside your existing collection and processing service, without per-store cost. For the commercial detail, email
partnerships@utilitarian.world.
Recyclers who want to earn commercials on paid-tier engagements can complete certification and become Certified Partners alongside their Fulfilment role. Certified Partners earn referral fees on qualified introductions to activated programmes, or ongoing margin share if they take an active selling role.
Why does certification apply before any referral fee?
Because referrals carry commercial expectations, and we want partners who introduce us to their clients to know what the platform does, what it does not do, and how to position it. Certification protects the partner's client relationship and ours. It is short and practical, not academic.
What is the difference between a referral fee and a reseller margin?
A referral fee is paid on qualified introductions to activated programmes. You bring us a retailer who moves onto a paid tier, we close and service the account, you receive a fee. Light touch.
A reseller margin applies when a Certified Partner sells Utilitarian directly to their client and takes an active role in the account. The client's primary commercial relationship runs through the partner, and the partner earns ongoing margin on subscription revenue. Higher value, higher involvement.
Both are available to Certified Partners. Most partners start with referrals and graduate to reseller arrangements as they grow comfortable with the platform.
What do partners actually receive to take into client conversations?
Branded selling documents, partner access to the ROI calculator configured for client scenarios, training and certification on the platform and commercial positioning, a partner portal for account provisioning and programme-level reporting, deal registration to protect pursued accounts, and a named contact at Utilitarian.
What client data can partners access?
Access is governed by our
Data Processing Agreement. The retailer is the data controller and Utilitarian is the data processor. Programme Partners are granted scoped access inside the platform under technical controls that exclude customer personal data (email addresses and other direct identifiers) and quarantined images. Partner access is audit-logged. The same controls apply whether the partner is a Certified, Strategic, or Fulfilment Partner.
What categories does the platform support?
The platform is ready now for shoes and available on request for batteries. We are also open to exploring new product categories based on what is being collected in store. If your client has an in-store collection opportunity in a category we have not yet deployed in, we should talk.
How do you stop two partners going after the same client?
Through deal registration. When a Certified Partner identifies a target account, they register it through the partner portal. Once registered, that opportunity is protected for a defined period. We also maintain a list of house accounts, direct enterprise relationships that sit outside the partner channel, which is shared with Certified Partners at onboarding so expectations are clear from the start.
Can I offer Utilitarian under my own brand?
Fulfilment Partners can offer the free Tier 1 programme with their own branding to their retail clients. Beyond that, partners sell Utilitarian as Utilitarian. This protects platform consistency and the integrity of the data layer. Co-branded and white-label arrangements on paid tiers are available for Strategic Partners with committed volume.